Effective Date: January 1, 2026 - Pacifica Tree Services (pacificatreeservices.com)
Pacifica Tree Services ("we," "us," or "our") operates the website located at pacificatreeservices.com (the "Site"). This Privacy Policy explains what information we collect when you visit our Site or contact us, how we use it, how long we keep it, and what choices you have. By using our Site, you agree to the practices described in this policy.
If you have questions about this policy, you can reach us at contact@pacificatreeservices.com or by calling (650) 516-3383.
When you fill out our contact or estimate request form, you may provide your name, phone number, email address, service address, and a description of your project. We only collect what you choose to submit.
When you visit our Site, we and our analytics providers may automatically collect certain technical data, including your IP address, browser type, referring URL, pages visited, and time spent on the Site. This information is collected through cookies and similar tracking technologies.
We use cookies - small text files stored on your device - to understand how visitors use our Site and to improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some Site functionality but will not prevent you from contacting us.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing emails or text messages.
We may share your information with trusted service providers who help us operate our business - for example, our form hosting provider (Tally) or analytics tools (such as Vercel Analytics). These providers are only given access to the information they need to perform their specific function and are required to keep your information confidential.
We may also disclose your information if required by law, such as in response to a court order or government request, or to protect the rights and safety of our business or others.
We retain contact and project information for as long as necessary to fulfill your service request and for a reasonable period afterward for record-keeping and warranty purposes. Analytics data is retained according to the policies of our analytics provider. You may request deletion of your personal information at any time by contacting us at contact@pacificatreeservices.com.
Depending on where you live, you may have the right to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at contact@pacificatreeservices.com. We will respond within a reasonable time.
We take reasonable measures to protect the information you submit to us. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to avoid submitting sensitive personal or financial information through online forms.
Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of the page. Continued use of our Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have questions or concerns about this Privacy Policy, please contact us:
Pacifica Tree Services
2130 Palmetto Ave, Pacifica, CA 94044